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Return Policy


Our 30 Day Satisfaction Guarantee Return Policy:

We stand behind our products.  In most cases, if you are unsatisfied with your purchase within 30 days you are eligible to receive a refund.  Feel 100% confident when you purchase from Best Game Camera.

*Note: We do not offer a refund for wireless cameras simply based on that fact that you don't get cell reception in your area.  This is something we ask that you figure out BEFORE purchasing the camera.

In order to be eligible for a refund, we have some rules:

       All items returned opened and used will be subject to a 15% restocking fee...

  • A refund will only be issued if items are returned in their original packaging with ALL contents.
  • All products must be returned in their original (Like New) condition.  We reserve the right to inspect your return in order to determine whether or not you are eligible for a refund.  You may not tamper with the product in ANY way.  This completely voids the warranty with both us and the manufacturer of the camera.
  • All return shipping costs are YOUR responsibility.  We are not responsible for items being shipped back to us.
  • Additionally, if your original purchase included FREE SHIPPING, your refund will be less the charge of the original shipping.
  • Items returned without original packaging are subject to a 15% restocking fee.
  • Items returned without original contents are subject to a 25% restocking fee.
  • Large orders with quantities more than (5) are not eligible for the 30 day satisfaction guaranteed return policy!
  • All orders are subject to a restocking fee due to credit card fees

Our Exchange Policy

If your product is defective or you decide a different camera (of equal value) would suit you better, you have 30 days to exchange your item.  YOU will cover ALL shipping costs for any exchange, both to and from us.  In addition, ALL international orders will pay any additional shipping for replacement cameras shipped back to you.

Our Return Shipping Address:

Best Game Camera
6036 Addington Dr

Acworth, GA 30101

 

MANUFACTURER WARRANTIES:

Beyond our 30 day satisfaction guarentee, you will be covered under the camera manufacturers warranty.  Most all of our cameras carry some kind of manufacturer warranty ranging from 1-2 years for repair/service.  Please click the links below for specific manufacturer warranty information:

LTL ACORN 2 YEAR WARRANTY

HCO SCOUTGUARD/UWAY WARRANTY

BUSHNELL WARRANTY

We Make it Simple!

In order to return for refund, or exchange an item to us within our 60 day satisfaction guarentee period, please fill out the form below with your name, email, and description and we will contact you with details. 

We can fix your camera.
If the camera is out of warranty, we do have to charge for repairs.
Estimates are given after the camera has been test and checked.  You will be notified of the repair cost
before any repairs are made.  If you would like to send it in, Fill out the information on our Return Policy page Under "Contact" and submit for an RMA number.
Be sure in the comment section to submit the problem discription. 
Once we receive your information, we will send you an RMA Number with instructions on how to send the camera to us.
Please send in the CAMERA and the REMOTE together ( If this applies to your camera model) and the SD CARD currently in the camera.
Estimated repair time is 1 to 2 weeks.

 


   Full Name:
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   Order Number:
   RMA Number:
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