Limited Warranty
The Camera purchased from our authorized dealer is warranted to be free from defects
in material and workmanship for 1 year of the original purchase under normal use. HCO
Outdoor Products, will, at its option, repair or replace your camera, with the same or
comparable model free of charge (except you must pay for shipping charges set forth
below) for a period of (1) one year from the date of original purchase in the event of a
defect in materials or workmanship occurring during normal use. This warranty only
extends to the original retail purchaser. Purchase receipt or other proof of date of
original purchase is required before warranty performance. The warranty on any
replacement product provided under this warranty shall be for the unexpired portion of
the warranty period applicable to the original product.
*Sorry but our warranty is ONLY applied to the cameras bought from our
authorized dealer.
This warranty extends solely to failures due to defects in materials or workmanship
occurring during normal use. It does not cover normal wear of the product. This
warranty is void if: the product housing has been removed, if the product's label, logo or
serial number have been removed or if the product fails to function properly as a result
of accident, misuse, abuse, neglect, mishandling, misapplication, non-compatible
batteries, faulty installation, setup, adjustments, improper maintenance, alteration,
maladjustment of controls, modification, power surges, service by anyone other than
HCO or HCO authorized service center or acts beyond the manufacturer's or
distributor's control.
Should your product prove defective during this warranty period, please find the RMA
form attached to this page and follow the instructions.
*RMA number is required for all returns.
Include $11.95 for return shipping & insurance. (For U.S. customers only. CHECK OR
MONEY ORDER ONLY PLEASE, NON-REFUNDABLE). If the unit is out the warranty,
the price for repairing or replacing may vary. Please allow 6-8 weeks for delivery.
Customers out of U.S. pay different amount of shipping & insurance. We will send detail
information along with the RMA number.
Include with your camera the RMA form and a copy of your dated cash register receipt
or other proof of purchase.
If you have any questions regarding the warranty of HCO digital hunting cameras,
please send us an email at info@hcooutdoors.com.
*Please consult your dealer or us if you have any question or problem while you
use the camera before you request a RMA number and send the camera back for
repair. Some problem may easily be solved with help from our dealer or us.